Dell 3Y Basic NBD > 3Y ProSupport NBD
$162.68
Dell 3Y Basic NBD > 3Y ProSupport NBDUpgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site
Description
Dell 3Y Basic NBD > 3Y ProSupport NBD Upgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site
Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts , Next Business Day onsite service with parts and labour response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.
| Dell 3Y Basic NBD > 3Y ProSupport NBD – Upgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week (24×7 phone access to expert technicians) |
| Designed For | Latitude 13 7350, E7240, E7250, E7270, E7440, E7450, E7470 |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week (24×7 phone access to expert technicians) |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | Dell Latitude 13 7350, E7240, E7250, E7270, E7440, E7450, E7470 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – response time: NBD – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday |
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