Dell 1Y Basic NBD > 3Y ProSupport NBD
$178.42
Dell 1Y Basic NBD > 3Y ProSupport NBDUpgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day]. – extended service agreement – 3 years – on-site
Description
Dell 1Y Basic NBD > 3Y ProSupport NBD Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day]. – extended service agreement – 3 years – on-site
Podpora Dell ProSupport nabízí prémiovou nepretržitou hardwarovou a softwarovou podporu, která je k dispozici 24 hodin denne, 7 dní v týdnu, 365 dní v roce. Služba ProSupport nabízí jediné kontaktní místo s dukladne školenými místními odborníky, službu Next Business Day On-site Service s možností vyslání náhradních dílu a techniku, spolupráci spolecnosti Dell s dodavateli, pokud dojde k technickým problémum souvisejícím s hardwarem a softwarem tretí strany, rízení eskalací dle úrovne závažnosti problému urcené zákazníkem, konsolidaci podpory pro vybrané dodavatele a ruzné možnosti služeb v oblasti softwaru, ochrany a poradenství.
| Dell 1Y Basic NBD > 3Y ProSupport NBD – Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day]. – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Designed For | Color Laser Printer C3760dn, C3760n |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | Dell Color Laser Printer C3760dn, C3760n |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – response time: next business day – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday |
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