Dell 1Y Basic NBD > 3Y ProSupport NBD
$119.38
Dell 1Y Basic NBD > 3Y ProSupport NBDUpgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site
Description
Dell 1Y Basic NBD > 3Y ProSupport NBD Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site
Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts , Next Business Day onsite service with parts and labour response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.
| Dell 1Y Basic NBD > 3Y ProSupport NBD – Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week (24×7 phone access to expert technicians) |
| Designed For | OptiPlex 3010, 3020, 3030, 3040, 3240 |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week (24×7 phone access to expert technicians) |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | Dell OptiPlex 3010, 3020, 3030, 3040, 3240 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – response time: NBD – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday |
Related products
Dell 3Y Basic NBD > 5Y ProSupport NBD
Dell 3Y Basic NBD > 5Y ProSupport NBDUpgrade from [3 years Basic Warranty - Next Business Day] to [5 years ProSupport Next Business Day] - extended service agreement - 5 years - on-siteDell 3Y Basic NBD > 5Y ProSupport NBDUpgrade from [3 years Basic Warranty - Next Business Day] to [5 years ProSupport Next Business Day] -…
Dell 1Y Basic CAR > 1Y Basic NBD
Dell 1Y Basic CAR > 1Y Basic NBDUpgrade from [1 year Basic Collect & return] to [1 year Basic Warranty - Next Business Day] - extended service agreement - 1 year - on-siteDell 1Y Basic CAR > 1Y Basic NBDUpgrade from [1 year Basic Collect & return] to [1 year Basic Warranty - Next Business Day] -…
Dell 1Y Basic CAR > 3Y ProSupport NBD
Dell 1Y Basic CAR > 3Y ProSupport NBDUpgrade from [1 year Basic Collect & return] to [3 years ProSupport Next Business Day] - extended service agreement - 3 years - on-siteDell 1Y Basic CAR > 3Y ProSupport NBDUpgrade from [1 year Basic Collect & return] to [3 years ProSupport Next Business Day] - extended service…