Description

Dell 1Y Basic NBD > 3Y ProSupport NBD Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts , Next Business Day onsite service with parts and labour response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.