Dell 1Y Basic NBD > 3Y ProSupport 4H MC

$591.72

Dell 1Y Basic NBD > 3Y ProSupport 4H MCUpgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport 4Hr Mission Critical] – extended service agreement – 3 years – on-site

SKU: 890-10056 Category: Tag:

Description

Dell 1Y Basic NBD > 3Y ProSupport 4H MC Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport 4Hr Mission Critical] – extended service agreement – 3 years – on-site

Neplánované výpadky znamenají ztrátu produktivity a velmi casto ztrátu výnosu. Chcete-li obnovit provoz nikoli behem dnu, ale behem hodin, spolecnost Dell nabízí rozšírenou podporu Dell ProSupport se službou Mission Critical. Služba Mission Critical predstavuje nejrychlejší rešení od spolecnosti Dell, které zákazníkum umožnuje zvolit odeslání dílu a/nebo technika na pracovište do dvou, ctyr, nebo osmi hodin. Osvedcený a spolehlivý proces spolecnosti Dell pro kritické situace pomuže zákazníkum rychle obnovit provoz firmy.

Dell 1Y Basic NBD > 3Y ProSupport 4H MC – Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport 4Hr Mission Critical] – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours (for critical issues)
Service Availability 24 hours a day / 7 days a week
Designed For PowerEdge R320
General
Full Contract Period 3 years
Location On-site
Response Time 4 hours (for critical issues)
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For Dell PowerEdge R320
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday