Dell 3Y Basic NBD > 3Y ProSupport 4H MC

$1,044.37

Dell 3Y Basic NBD > 3Y ProSupport 4H MCUpgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport 4Hr Mission Critical] – extended service agreement – 5 years – on-site

SKU: 890-19727 Category: Tag:

Description

Dell 3Y Basic NBD > 3Y ProSupport 4H MC Upgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport 4Hr Mission Critical] – extended service agreement – 5 years – on-site

Unplanned downtime is lost productivity; and quite often, lost revenue. To reduce recovery time from days to hours, Dell offers an enhanced Mission Critical option with Dell ProSupport. Mission Critical is Dell’s most rapid resolution option, allowing customers to choose from 2, 4, or 8-hour onsite parts and/or labor. Dell’s proven and reliable Critical Situation process will get customers back up and running fast.

Dell 3Y Basic NBD > 3Y ProSupport 4H MC – Upgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport 4Hr Mission Critical] – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours (for critical issues)
Service Availability 24 hours a day / 7 days a week
Designed For PowerEdge R530
General
Full Contract Period 5 years
Location On-site
Response Time 4 hours (for critical issues)
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For Dell PowerEdge R530
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 5 years – availability: 24 hours a day / Monday-Sunday