$107.57
Dell 1Y Basic NBD > 3Y Basic NBDUpgrade from [1 year Basic Warranty – Next Business Day] to [3 years Basic Warranty – Next Business Day] – extended service agreement – 2 years – 2nd and 3rd year – on-site
Dell 1Y Basic NBD > 3Y Basic NBD Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years Basic Warranty – Next Business Day] – extended service agreement – 2 years – 2nd and 3rd year – on-site
Next Business Day (NBD) is hardware support. Should the system develop a fault, Dell’s NBD Service can place a service technician at the customer’s location after completion of the support procedures (including a problem diagnosis service via website or phone) and, for the duration of the service period, provide a parts and labor service. For Customers with Next Business Day Onsite Service, during the telephone based troubleshooting, the Dell technician will determine if an on-site service technician should be dispatched to support a Qualified Incident. For Next Business Day Onsite Service, a technician will typically arrive on-site the next business day.
Dell 1Y Basic NBD > 3Y Basic NBD – Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years Basic Warranty – Next Business Day] – extended service agreement – 2 years – 2nd and 3rd year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 2 years |
Support Period | 2nd and 3rd year |
Response Time | Next business day |
Service Availability | 10 hours a day / 5 days a week |
Designed For | PowerEdge R220 |
General | |
Full Contract Period | 2 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 10 hours a day / 5 days a week |
Service Included | Parts and labour |
Support Period | 2nd and 3rd year |
Compatibility Information | |
Designed For | Dell PowerEdge R220 |
Details | |
Service & Support | Extended service agreement – parts and labour – 2 years – on-site – response time: NBD – availability: 10 hours a day (8:00 AM – 6:00 PM) / Monday-Friday ¦ Technical support – phone consulting – 2 years |