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Dell 3Y Basic NBD > 5Y ProSupport NBD

Dell 3Y Basic NBD > 5Y ProSupport NBD

$373.92

Dell 3Y Basic NBD > 5Y ProSupport NBDUpgrade from [3 years Basic Warranty – Next Business Day] to [5 years ProSupport Next Business Day] – extended service agreement – 5 years

SKU: 890-10278 Category: Tag:

Description

Dell 3Y Basic NBD > 5Y ProSupport NBD Upgrade from [3 years Basic Warranty – Next Business Day] to [5 years ProSupport Next Business Day] – extended service agreement – 5 years

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services. Dell ProSupport with Next Business day delivers proactive IT support that is fast, easy and designed to provide fast proactive IT support for businesses of all sizes.

Dell 3Y Basic NBD > 5Y ProSupport NBD – Upgrade from [3 years Basic Warranty – Next Business Day] to [5 years ProSupport Next Business Day] – extended service agreement – 5 years
Type Extended service agreement
Service Included Parts and labour
Full Contract Period 5 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Designed For PowerEdge T320
General
Full Contract Period 5 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Service Included Parts and labour
Compatibility Information
Designed For Dell PowerEdge T320
Details
Service & Support Extended service agreement – parts and labour – 5 years – response time: NBD – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years – availability: 24 hours a day / Monday-Sunday

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