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Dell 3Y Basic NBD > 5Y ProSupport NBD

Dell 3Y Basic NBD > 5Y ProSupport NBD

$295.20

Dell 3Y Basic NBD > 5Y ProSupport NBDUpgrade from [3 years Basic Warranty – Next Business Day] to [5 years ProSupport Next Business Day] – extended service agreement – 5 years – on-site

SKU: 890-29633 Category: Tag:

Description

Dell 3Y Basic NBD > 5Y ProSupport NBD Upgrade from [3 years Basic Warranty – Next Business Day] to [5 years ProSupport Next Business Day] – extended service agreement – 5 years – on-site

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

Dell 3Y Basic NBD > 5Y ProSupport NBD – Upgrade from [3 years Basic Warranty – Next Business Day] to [5 years ProSupport Next Business Day] – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Designed For PowerEdge T330
General
Full Contract Period 5 years
Location On-site
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Service Included Parts and labour
Compatibility Information
Designed For Dell PowerEdge T330
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – response time: NBD – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years – availability: 24 hours a day / Monday-Sunday

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