Dell 3Y Basic NBD > 5Y Basic NBD

$38.04

Dell 3Y Basic NBD > 5Y Basic NBDUpgrade from [3 years Basic Warranty – Next Business Day] to [5 years Basic Warranty – Next Business Day]. – extended service agreement – 2 years – on-site

SKU: 890-12836 Category: Tag:

Description

Dell 3Y Basic NBD > 5Y Basic NBD Upgrade from [3 years Basic Warranty – Next Business Day] to [5 years Basic Warranty – Next Business Day]. – extended service agreement – 2 years – on-site

Next Business Day (NBD) is hardware support. Should the system develop a fault, Dell’s NBD Service can place a service technician at the customer’s location after completion of the support procedures (including a problem diagnosis service via website or phone) and, for the duration of the service period, provide a parts and labor service. For Customers with Next Business Day Onsite Service, during the telephone based troubleshooting, the Dell technician will determine if an on-site service technician should be dispatched to support a Qualified Incident. For Next Business Day Onsite Service, a technician will typically arrive on-site the next business day.

Dell 3Y Basic NBD > 5Y Basic NBD – Upgrade from [3 years Basic Warranty – Next Business Day] to [5 years Basic Warranty – Next Business Day]. – extended service agreement – 2 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Support Period 4th and 5th year
Response Time Next business day
Designed For Laser Printer B2360d, B2360dn
General
Full Contract Period 2 years
Location On-site
Response Time Next business day
Service Included Parts and labour
Support Period 4th and 5th year
Compatibility Information
Designed For Dell Laser Printer B2360d, B2360dn
Details
Service & Support Extended service agreement – parts and labour – 2 years – on-site – response time: next business day ¦ Technical support – phone consulting – 2 years ¦ Technical support – web support – 2 years – availability: 24 hours a day / Monday-Sunday