Dell 1Y Basic CAR > 3Y ProSupport Plus NBD

$415.90

Dell 1Y Basic CAR > 3Y ProSupport Plus NBDUpgrade from [1 year Basic Collect & return] to [3 years ProSupport Plus Next Business Day] – extended service agreement – 3 years – on-site

SKU: 890-20745 Category: Tag:

Description

Dell 1Y Basic CAR > 3Y ProSupport Plus NBD Upgrade from [1 year Basic Collect & return] to [3 years ProSupport Plus Next Business Day] – extended service agreement – 3 years – on-site

Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.

Dell 1Y Basic CAR > 3Y ProSupport Plus NBD – Upgrade from [1 year Basic Collect & return] to [3 years ProSupport Plus Next Business Day] – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Designed For XPS 13, 13 (9343), 13 (9350), 15 (9530)
General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Service Included Parts and labour
Compatibility Information
Designed For Dell XPS 13, 13 (9343), 13 (9350), 15 (9530)
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: NBD – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday