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Dell 1Y Basic NBD > 3Y ProSupport NBD

Dell 1Y Basic NBD > 3Y ProSupport NBD

$297.82

Dell 1Y Basic NBD > 3Y ProSupport NBDUpgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years

SKU: 890-10053 Category: Tag:

Description

Dell 1Y Basic NBD > 3Y ProSupport NBD Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services. Dell ProSupport with Next Business day delivers proactive IT support that is fast, easy and designed to provide fast proactive IT support for businesses of all sizes.

Dell 1Y Basic NBD > 3Y ProSupport NBD – Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years
Type Extended service agreement
Service Included Parts and labour
Full Contract Period 3 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Designed For PowerEdge R320
General
Full Contract Period 3 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Service Included Parts and labour
Compatibility Information
Designed For Dell PowerEdge R320
Details
Service & Support Extended service agreement – parts and labour – 3 years – response time: NBD – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday

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