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Dell 1Y Basic NBD > 3Y ProSupport NBD

Dell 1Y Basic NBD > 3Y ProSupport NBD

$287.32

Dell 1Y Basic NBD > 3Y ProSupport NBDUpgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site

SKU: 890-10527 Category: Tag:

Description

Dell 1Y Basic NBD > 3Y ProSupport NBD Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts , Next Business Day onsite service with parts and labour response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

Dell 1Y Basic NBD > 3Y ProSupport NBD – Upgrade from [1 year Basic Warranty – Next Business Day] to [3 years ProSupport Next Business Day] – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Designed For Precision T1600, T1700; Precision Tower 3620
General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Service Included Parts and labour
Compatibility Information
Designed For Dell Precision T1600, T1700 ¦ Dell Precision Tower 3620
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: NBD – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday

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