Product categories
Dell 3Y Basic NBD > 3Y ProSupport Plus NBD

Dell 3Y Basic NBD > 3Y ProSupport Plus NBD

$901.36

Dell 3Y Basic NBD > 3Y ProSupport Plus NBDUpgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport Plus Next Business Day] – extended service agreement – 3 years – on-site

SKU: 890-18080 Category: Tag:

Description

Dell 3Y Basic NBD > 3Y ProSupport Plus NBD Upgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport Plus Next Business Day] – extended service agreement – 3 years – on-site

Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution. Priority phone access to ProSupport engineers 24x7x365. Dedicated Technical Account Mager (for customers with 1,000 or more ProSupport Plus systems). Collaborative support. Proactive issue detection. Predictive failure prevention. Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems). Automated case creation.

Dell 3Y Basic NBD > 3Y ProSupport Plus NBD – Upgrade from [3 years Basic Warranty – Next Business Day] to [3 years ProSupport Plus Next Business Day] – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Designed For PowerEdge R630
General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 10 hours a day / 5 days a week (24×7 phone access to expert technicians)
Service Included Parts and labour
Compatibility Information
Designed For Dell PowerEdge R630
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – availability: 10 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday

Related products